Commerce & Consumer

Food & Beverage.

Kitchens run on timing, so should the software.

Drema builds software for restaurants, cloud kitchens and food brands: direct ordering, kitchen display, aggregator integration, table management and loyalty. Everything here is judged at peak hour — a system that is fine at 3pm and fails at 8pm has failed.

See use cases
The problem

What this sector
actually deals with.

Orders arrive from three aggregator tablets and the phone, and someone re-keys them into the POS. Menu changes must be made five times. Aggregator commissions take a large share of every order, while the restaurant's own channel is slower to use than the apps.

The starting point for most food & beverage engagements
What we build

Systems this sector
keeps needing.

The parts of a food & beverage platform that carry the weight. Not everything at once — we build the one that unblocks you first.

01

Direct ordering

Own-channel web and app ordering that is genuinely faster than the aggregators.

02

Aggregator integration

Swiggy, Zomato and others flowing into one order stream and one menu source.

03

Kitchen display

Order sequencing and prep timing built for a screen in a hot, busy kitchen.

04

Table and reservation management

Covers, waitlists and turn-time visibility.

05

Loyalty and repeat ordering

Recognising regulars and making reordering a single tap.

Use cases

Where the work
pays for itself.

The problems food & beverage teams bring us most often. If one of these is costing you money today, it is worth a conversation.

01

Cloud kitchen operations

Multiple brands and channels from one kitchen without order chaos.

02

Commission reduction

Shifting repeat customers to a direct channel they prefer.

03

Multi-outlet management

Menus, pricing and stock across locations from one place.

04

Peak-hour throughput

Sequencing that keeps prep times honest when volume spikes.

Not on this list? Sector problems rarely fit a template — tell us yours.

Constraints

What shapes a build
in this sector.

These are the things a generalist team discovers late and prices badly. We design around them from the first week.

  • FSSAI licensing details on invoices and listings
  • Aggregator API limits and menu sync constraints
  • Peak-hour reliability with no acceptable downtime window
  • Hardware realities: tablets, printers and patchy in-store wifi
FAQ

Food & Beverage
questions.

Straight answers, including where we are not the right team.

Can you integrate with Swiggy and Zomato?

Yes, where their partner APIs permit. Consolidating aggregator orders into one stream removes the tablet-per-platform problem and the re-keying errors that come with it.

How do we get customers to order direct?

Make the direct channel faster and cheaper than the app — saved addresses, one-tap reorder, loyalty that only works direct. Discounting alone trains customers to wait for discounts.

Does it work if the internet drops mid-service?

Order capture continues locally and syncs when connectivity returns. In-restaurant connectivity is unreliable often enough that assuming it is a design error.

Can it handle multiple brands from one kitchen?

Yes. Cloud kitchen operators typically run several brands on shared prep, so menus, channels and reporting are modelled per brand while operations stay unified.

CTA Background

Building for food & beverage?

Bring the problem as it actually is, constraints included.You will get a straight answer on whether we are the right team.

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