Professional Services.
Sell hours, but stop losing them to admin.
Drema builds operational software for consultancies, agencies and professional firms: delivery tracking, resourcing, time capture, billing and client-facing portals. We built HyperWork, an agency delivery platform, so the domain problems here are ones we have solved for ourselves as well as for clients.
What this sector
actually deals with.
Utilisation is guessed at, not measured. Time is entered from memory on Friday. Scope creep is noticed at invoicing. Clients ask for status and someone stops delivery work to assemble a report that will be out of date the next day.
Systems this sector
keeps needing.
The parts of a professional services platform that carry the weight. Not everything at once — we build the one that unblocks you first.
Project delivery tracking
Tasks, milestones and approvals visible to everyone working on the engagement.
Resourcing and capacity
Who is allocated where, and where the next month is over or under committed.
Time and billing
Low-friction time capture feeding rate cards, invoices and revenue recognition.
Client portals
Branded, permissioned visibility of progress, deliverables and approvals.
Profitability reporting
Margin per engagement, so unprofitable work is visible before it repeats.
Where the work
pays for itself.
The problems professional services teams bring us most often. If one of these is costing you money today, it is worth a conversation.
Agency delivery platforms
Replacing a stack of task boards, chat threads and status emails.
Utilisation visibility
Knowing bench and overload a month out rather than in hindsight.
Approval workflows
Deliverable review and sign-off with a record of who approved what.
Client transparency
A portal that answers status questions without interrupting delivery.
Not on this list? Sector problems rarely fit a template — tell us yours.
What shapes a build
in this sector.
These are the things a generalist team discovers late and prices badly. We design around them from the first week.
- Client confidentiality and strict data separation between accounts
- Contractual SLAs and reporting commitments
- Accurate time records for billing disputes
- White-labelling where clients see the platform
How we usually
engage here.
The services professional services clients most often start with.
Professional Services
questions.
Straight answers, including where we are not the right team.
Should we buy a tool or build one?
Buy if your delivery process is standard. Build when your process is the differentiator or when you are stitching four tools together and reconciling them by hand. We will say plainly which case you are in.
Can clients get their own login?
Yes, and it is usually the highest-value feature. A branded, permissioned client portal removes most status-chasing, which is pure margin recovered.
How do you make people actually log time?
By reducing friction to near zero — timers in context, prefilled entries from calendar and task activity, and weekly nudges. Time capture fails on effort, not on intent.
Have you built this before?
Yes. HyperWork is our own agency delivery product covering kanban, client portals, approvals and time tracking, so this is a domain we run as well as build.
Building for professional services?
Bring the problem as it actually is, constraints included.
You will get a straight answer on whether we are the right team.