Technology & Emerging

Marketplaces.

Solve the empty side first.

Drema builds two-sided marketplaces: matching, payments and payouts, trust and reputation, and the seller tooling that decides whether supply stays. The hardest problem is rarely technical — it is liquidity, and the software should be designed around whichever side is scarce.

See use cases
The problem

What this sector
actually deals with.

Both sides are built symmetrically when only one is scarce. Trust is assumed, so early bad experiences kill word of mouth. Payments are collected but payouts, refunds and disputes are an afterthought that becomes an operations burden.

The starting point for most marketplaces engagements
What we build

Systems this sector
keeps needing.

The parts of a marketplaces platform that carry the weight. Not everything at once — we build the one that unblocks you first.

01

Matching and discovery

Search and ranking tuned to whichever side is currently scarce.

02

Payments and escrow

Collection, split payouts, refunds and reconciliation across parties.

03

Trust and reputation

Verification, reviews and signals that make a first transaction feel safe.

04

Dispute resolution

Structured workflows with evidence, rather than support improvising.

05

Seller and provider tooling

Listings, availability, earnings and analytics that keep supply engaged.

Use cases

Where the work
pays for itself.

The problems marketplaces teams bring us most often. If one of these is costing you money today, it is worth a conversation.

01

Services marketplaces

Matching providers to jobs with scheduling and escrowed payment.

02

Product marketplaces

Multi-seller catalogues with fulfilment and returns.

03

Rental and booking

Time-based inventory with deposits and damage handling.

04

B2B marketplaces

Quotes, negotiated pricing and credit terms.

Not on this list? Sector problems rarely fit a template — tell us yours.

Constraints

What shapes a build
in this sector.

These are the things a generalist team discovers late and prices badly. We design around them from the first week.

  • Payment aggregator rules for holding and splitting funds
  • Marketplace liability for listings and transactions
  • Cold-start liquidity before network effects exist
  • Disintermediation once both sides have met
FAQ

Marketplaces
questions.

Straight answers, including where we are not the right team.

How do we solve the cold-start problem?

By concentrating: one city, one category, one use case, with the scarce side seeded manually before any software scales it. Building a nationwide platform before liquidity exists in one segment is the most common way marketplaces fail.

How do you handle payments between buyers and sellers?

Through a payment aggregator supporting split settlement and escrow-style holds, with reconciliation across every party. Regulatory rules on holding funds on behalf of others are strict and shape the design.

How do you stop users going around the platform?

By making the platform genuinely more valuable than a direct arrangement — escrow protection, dispute recourse, scheduling, records. Enforcement alone does not work once both parties have each other's number.

Which side should we build for first?

The scarce one. Every design decision should reduce friction for whichever side you struggle to attract, even where that means more work for the abundant side.

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Building for marketplaces?

Bring the problem as it actually is, constraints included.You will get a straight answer on whether we are the right team.

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